Privacy Policy cuci1 — Your Personal Data Protection

Cuci1 is an online gambling platform operating under a valid international license and is fully committed to protecting the privacy of every member. This Privacy Policy constitutes a binding agreement between cuci1 and you as a user of our platform, and clearly explains how we handle your personal data.

We understand that trust is the foundation of the relationship between a platform and its users. That is why we strive to be fully transparent about our data management practices. This policy adheres to strict international data protection principles, including the requirements of the applicable Personal Data Protection Act (PDPA).

By registering and using the cuci1 platform, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.

Cuci1 only collects data that is strictly necessary to provide safe, fair, and legally compliant services. We do not collect data excessively or without a clear purpose. Below are the categories of data we collect:

Data you provide directly during registration and platform use is our primary source. We also collect data automatically through cookie technology and server logs when you use the cuci1 platform.

Every piece of data collected by cuci1 has a specific and legitimate purpose. We do not use your data for undisclosed purposes without obtaining your consent first. Below are the primary purposes for which your data is used:

• Account Management: Creating and maintaining your member account, including secure login processes and identity verification.
• Transaction Processing: Processing deposits and withdrawals quickly and accurately, ensuring your funds reach the right destination.
• Fraud Prevention: Monitoring suspicious activity, detecting unauthorized access attempts, and protecting your account from misuse.
• Legal Compliance: Meeting KYC (Know Your Customer), AML (Anti-Money Laundering), and other legal reporting obligations.
• Personalize Your Experience: Personalizing game recommendations, promotional offers, and the platform interface to match your preferences.
• Service Communications: Sending important notifications related to your account, transactions, security updates, and policy changes.
• Customer Support: Enabling our support team to assist you faster and more effectively when you reach out to us.
• Responsible Gaming: Monitoring gameplay patterns to identify members who may need assistance and providing the right responsible gaming tools.

We apply different legal bases depending on the purpose of processing — whether contract fulfillment, legal obligation, legitimate interest, or your explicit consent.

Cuci1 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs to you, and we respect the trust you place in us.

However, in certain limited and legitimate situations, your data may be shared with the following parties:

• Integrated Payment Providers: Payment gateways and digital wallet providers that process your financial transactions. They only receive data necessary to complete those transactions.
• Game Software Providers: Game providers supplying content to the cuci1 platform may receive minimal session data for technical purposes.
• Cloud Service Providers: Our server infrastructure and data storage are provided by enterprise-grade cloud providers bound by strict confidentiality agreements with us.
• Law Enforcement Authorities: When required by court order, warrant, or lawful request from authorities — cuci1 will comply with the relevant legal requirements.
• Auditors and Professional Advisors: Audit firms, lawyers, or consultants involved in cuci1's lawful operations, subject to strict professional confidentiality obligations.

The security of your personal data is cuci1's highest priority. We continually invest in the latest security infrastructure to ensure your data is protected at every stage — in transit, in processing, and in storage.

• 256-bit SSL Encryption: All communications between your device and cuci1's servers are encrypted using TLS 1.3, the same security standard adopted by leading banking institutions.
• Data-at-Rest Encryption: Sensitive data stored in our databases is encrypted using AES-256, ensuring it remains unreadable even in the event of unauthorized access.
• Layered Access Controls: Only authorized personnel with a legitimate business need may access member personal data, and every access is recorded in an audit log.
• 24/7 Monitoring: Our automated security monitoring system operates around the clock to detect and respond to any threats in real time.
• Regular Penetration Testing: cuci1 conducts regular security testing by independent cybersecurity firms to identify and address any vulnerabilities.

Data Retention Period: cuci1 retains your personal data for as long as your account remains active. Following account closure, transaction data and KYC records are kept for a minimum of 5 years to meet legal obligations. Data that is no longer required is securely deleted using certified erasure methods.

Cuci1 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the cuci1 platform. They help us remember your preferences and ensure the platform runs smoothly.

You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect the overall functionality of the cuci1 platform.

Cuci1 fully respects your rights as a data subject. Below are the rights you hold regarding your personal data that we store:

Cuci1 takes child protection very seriously. Our platform is not directed at, and does not intend to collect data from, individuals under the age of 18.

• The cuci1 registration process requires age verification through date of birth and, where necessary, a valid identification document.
• If we become aware that personal data has been collected from a minor without proper verification, that data will be deleted immediately and the associated account will be closed.
• Parents or guardians who believe their child has registered with cuci1 may contact us immediately for prompt data deletion action.

Cuci1 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to our services. Every amendment will be recorded with a clear effective date.

• For significant amendments that affect your rights, we will send a notice to your registered email address at least 14 days before the changes take effect.
• For minor amendments such as language corrections or clarifications that do not affect the essence of the policy, a notice will be published on the platform without prior notification.
• Continued use of the cuci1 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
• Previous versions of our Privacy Policy are available upon request — contact our support team to obtain archived versions.

We encourage you to review this Privacy Policy periodically, especially after receiving an amendment notice from us. The "Effective" date at the top of this page indicates when the policy was last updated.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we are here to help. cuci1 has a dedicated team managing all data privacy-related matters.

• Live Chat 24/7: The fastest way to get help — available at the bottom right corner of the cuci1 platform.
• Privacy Email: Submit your written request to [email protected] with the subject line "Data Privacy Request".
• Response Time: We are committed to responding to all privacy inquiries within 5 business days, and data rights requests within 30 days.